By answering the following questions or requests and signing this acknowledgment, you are abiding by the terms of our current Software License Agreement
1. What operating system will the License Manager Service (LMS) be running on? Note: These are the only supported operating systems. Windows 2000 Pro Windows XP Pro Windows 2000 Server Service Pack #
1a) Does this system have a parallel port recognized by Windows? Yes No Unsure
1b) Does this system have a USB port recognized by Windows? Yes No Unsure
2. Is the TCP/IP protocol already installed on this system? Yes No Unsure
3. The TCP/IP address configuration for the LMS computer is set for static IP?
YES It is DHCP
4. Does your TCP/IP network have
– Domain Name Service (DNS)? Yes No Unsure
– Is the (proposed) LMS computer’s IP number in the DNS table? Yes No Unsure
– Windows Internet Naming Service (WINS)? Yes No Unsure
Does your DNS database contain a reverse lookup zone (IN-ADDR.ARPA)? Yes No Unsure
5. Will the SURFCAM client system(s) connect to the LMS system through a TCP/IP router? [i.e.; Cisco] Yes No Unsure
If connected through router, are TCP ports 5093 and 5094 open? Yes No Unsure
6. I/We understand that using the LMS on a WAN or VPN is not supported? Yes No Unsure
7. Who is supplying your network services? Contract Internal IS dept. Other Other
8. I/We have received other LMS instructions or troubleshooting documents? Yes No Unsure
CONTACT(S):
SURFCAM Customer: / Contact: E-Mail:
IT / Network Manager: E-Mail: Phone: Ext:
_____________________________________________________________________________________
SIGNATURE / Print Name & Title DATE
SURFWARE APPROVAL \ DATE ____________________________________________________
Complete the form, PRINT, then sign and date. Fax to Surfware – Fax: 818-991-1980
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