Contacting Customer Support



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You can contact Autodesk Media and Entertainment Customer Support at www.autodesk.com/support or through one of the following ways:

Location: Contact Information:
Within the Americas: Hotline (North America): 1-800-925-6442Direct dial: 415-507-5256 (Country code = 1) 8 AM to 8 PM EST Monday to Friday, excluding holidays me.support@autodesk.com
Within Europe, Middle-East and Africa: Hotline (from London, UK): +44-207-851-80809 AM to 5:30 PM (local time) Monday to Friday, excluding holidays me.emea.support@autodesk.com
Within Asia Pacific: (Excluding India, China, Australia, New Zealand and Japan) Hotline (from Singapore): +65-6555-03999 AM to 6 PM (local time) Monday to Friday, excluding holidays me.support.singapore@autodesk.com
Within India: Hotline (from Mumbai): +91-22-6695-22449:30 AM to 6:30 PM (local time)Monday to Friday, excluding holidays me.support.india@autodesk.com
Within Japan: Hotline (from Tokyo): 0120-107-290 Direct dial: +81-3-6221-1810 10 AM to 6 PM (local time)Monday to Friday, excluding holidays me-sys-support@autodesk.jp
Within China: Direct dial: +86-10-6505-6848 9 AM to 6 PM (local time)Monday to Friday, excluding holidays me.support.china@autodesk.com
Within Australia and New Zealand: Hotline (from Melbourne): +1-300-36-8355 Direct dial: +61-3-9876-8355 8 AM to 6 PM AEST Monday to Friday, excluding holidays me.support.anz@autodesk.com

Customer support is also available through your Autodesk reseller. To find a reseller near you, consult the reseller look-up database on the Autodesk web site at www.autodesk.com/resellers.


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